Terms of service

Last Updated: 22nd March 2026
Welcome to Alraxa. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
1. Account Terms
You must be at least 18 years old or have permission from a parent/guardian to use this site.
You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to suspend or terminate accounts that violate these terms.
2. Pricing and Payment
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payments must be made through approved payment methods available on our website.
We use secure third-party payment gateways; we do not store your card details.
3. Product Descriptions
We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that descriptions or other content are error-free, complete, or current.
Colors and appearance may vary slightly due to screen settings or lighting.
4. Order Acceptance
All orders placed are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion, including for reasons such as pricing errors, suspected fraud, or stock issues.
If your order is canceled, any amount paid will be refunded as per our refund policy.
5. Shipping and Delivery
Orders are processed within 15 business days.
Delivery timelines may vary depending on your location and external factors.
We are not responsible for delays caused by courier services, weather, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Products must meet eligibility criteria (unused, original packaging, etc.) to qualify for returns.
Refunds will be processed within a reasonable time after approval.
7. Prohibited Uses
You agree not to use our website:
For any unlawful or fraudulent purpose
To violate any laws or regulations
To transmit harmful code (viruses, malware, etc.)
To abuse, harass, or harm others
To interfere with the security or functionality of the website
We reserve the right to terminate your access if you violate these conditions.
8. Limitation of Liability
Alraxa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted or error-free service.
Your use of the website is at your own risk.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts located in [Your City, e.g., Thane, Maharashtra].
10. Contact Information
For any questions regarding these Terms, please contact us:
📧 Email: reshamwalaafzal11@gmail.com
🏬 Store Name: Alraxa
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.